I enthusiastically recommend P.M. for any ophthalmologist. A couple years ago, when we had problems with an in-house biller, we went with a big, multi-specialty outside billing service. What a mistake. It turned out we knew more about coding for ophthalmology services than they did. Later, we found out they had outsourced the posting of charges and accounts receivable off-shore. They weren’t working our overdue accounts at all. We found out they were adjusting off unpaid balances because they’d waited past the filing deadline to re-bill. It was a disaster. I started calling billing company after billing company, but none seemed to have a good handle on ophthalmology, and all required us to use their billing software. Then I called P.M. What a great first interaction. They instantly understood my problems. They assured me they do only ophthalmology billing, and clearly had a detailed understanding of how to code our services. They were polite. They were responsive. And as if that wasn’t enough, they said we’d be assigned a single account manager that we could reach anytime who would learn OUR practice management system and bill remotely through our software, so we could always see the status of any patient account. They also promised they’d be so much faster about getting charges out and so much more compulsive about collecting unpaid balances that we’d actually make money. And they were right. Their billing staff are trained and almost all ophthalmology assistants. Their service has been amazing. And we are seeing better collections than we’ve seen in years. Not only that — but they’re so efficient they are generally sending out charges the same day we see patients. If you are looking for the highest level of customer service, know-how, efficiency, and productivity, I have only two words for you: Hire them!